Frequently Asked Questions
We’re sure you have questions about our services, so we’ve put together a list of our most asked questions! However,
if you don’t find your answer, please contact us and we’ll be more than happy to help!
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Answer: No, you don’t need to be present. We just need access to the property. We’ll coordinate all logistics and keep you updated on progress.
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Answer: Yes! We offer a labor warranty (variable) and will provide manufacturer warranties on materials after final payment.
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Answer: We require a 50% deposit at contract signing and the remaining balance upon project completion. We accept check, Zelle, or other agreed-upon payment methods.
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Answer: Most residential roofing jobs are completed within 1–3 days, depending on the size and scope of the project.
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Answer: If we discover issues like rotted plywood or structural problems, we will notify you immediately. Additional charges may apply and will be discussed before any work continues.
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Answer: Absolutely! We’ll provide color options and samples so you can select the one that best suits your home.
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Answer: Yes! Our team cleans the site daily and removes all debris. We provide a dumpster and perform a final clean-up and nail sweep upon completion.
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Answer: Choose us for peace of mind and proven expertise—fully licensed and insured in Illinois with over 10 years of roofing experience. We use high-quality materials from trusted manufacturers and take pride in our friendly, professional crews who get the job done right.
Need Emergency Assistance?
Help is just a one phone call away! If you need emergency roof installation or roof leak repair, contact our experts right now at (815) 451-0500.
Contact Us Today
Contact us today by phone, email, or visit us at our location. We’re here to provide fast, reliable support for all your exterior needs in Lake and McHenry County.
HOW YOU CAN REACH US
611 Front Street
McHenry, IL 60050
Monday–Friday
8am–2:30pm
(815) 900-5004
info@jrexteriorco.com
Address
Hours
Phone
Have a Question? Want To Schedule an Appointment?
Let us know how best we can serve you. Use the contact form and we’ll get back to you as soon as we can. You can also see our FAQs.
Or you can call us at (815) 900-5004.
WE ARE HERE TO HELP YOU!
Get a FREE Exterior Inspection
Whether you need roof repairs, new siding, or gutter installation,
J&R Exterior Construction is ready to help!