1. Introduction

J&R Exterior Construction, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, request services, or otherwise interact with us.

This policy is intended to comply with applicable United States and Illinois privacy laws.

2. Information We Collect

A. Information You Provide Voluntarily

• Full name

• Phone number

• Email address

• Property address

• Insurance-related information (if applicable)

• Any information submitted through contact forms, quote requests, or communication with us

B. Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on our website

• Referring website

• Cookies and tracking technologies

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Responding to inquiries and providing estimates

• Scheduling inspections, services, and appointments

• Communicating regarding projects, contracts, and updates

• Processing transactions and invoices

• Improving our website, services, and customer experience

• Marketing and advertising (where permitted by law)

• Complying with legal obligations

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With employees, subcontractors, or service providers necessary to perform requested services

• With insurance companies, adjusters, or related parties for claim processing (when applicable)

• With third-party vendors (e.g., CRM systems, website hosting, analytics providers)

• When required by law, subpoena, or legal process

• To protect the rights, property, or safety of our Company, customers, or others

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and regulatory requirements

• Resolve disputes and enforce agreements

8. Your Privacy Rights

Depending on applicable laws, you may have rights to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal data (subject to legal obligations)

• Opt out of certain communications

To exercise these rights, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

J&R Exterior Construction, Inc.
Phone: 815-900-5004
Email: info@jrexteriorco.com
Service Area: Chicagoland, Illinois

12. Marketing & Communications

By submitting your information through our website or contacting us, you consent to be contacted by J&R Exterior Construction, Inc. via phone, email, or text message regarding your inquiry, services, or promotions. Message and data rates may apply.

You may opt out of marketing communications at any time by contacting us directly.